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Deaf and Hard-of-Hearing Visitors

The Rijksmuseum is for everyone. On this page, you can find more information about accessibility for deaf and hard-of-hearing visitors.

Rijksmuseum App

If you use a Bluetooth-enabled hearing aid, we recommend downloading the free Rijksmuseum app. Here you’ll find all the audio tours.

Guided tour with a headset

During a guided tour, you can use a whisper set to hear the tour guide more clearly. Please ask the tour guide about this.

Companions

If you are unable to move around the museum independently, you may bring a companion. They may enter for free. However, they will need a (free) admission ticket and a start time. The start time must be reserved in advance. You can do so here . Select “other valid admission ticket” as the ticket option. The ticket can be picked up at the ticket counter.

Accessibility map

Ask at the information desk for the accessibility map , which shows the locations of elevators, benches, accessible restrooms, etc.

Skip the line

Do you have an invisible disability that prevents you from standing in line at the entrance for a long time? Fill out this form to enter immediately.

Wheelchair-accessible restroom

Wheelchair-accessible restrooms with a low sink are available.

Changing place

The changing place is a changing room for adults and older children. It features a mobile lift with a sling, a bed, and a sink. There is no toilet available. You may also bring your own sling (with loops). Ask at the Information Desk for the location. We’ll be happy to show you the way.

Backpacks

Backpacks or oversized handbags are not permitted in the museum. Do you need to bring a bag into the museum for medical reasons? The Information Desk will gladly provide you with a label. This lets security know that your bag is permitted.

Accessible parking space

There are several disabled parking spaces in the vicinity of the museum. More about accessibility.

Questions

Do you have questions or tips regarding accessibility? Please email infobalie@rijksmuseum.nl .

  • Adults €25
  • Ages 18 and under Free
  • Companion Free
Admissions and opening hours
  • Wheelchair and mobility scooter accessible
  • Service dogs welcome
  • Foldable chairs available
Practical information

Activities

On request

Art in sign language

Family tour in International Sign
A lady who speaks sign language A lady who speaks sign language
On request

Art in sign language

Guided tour in International Sign

Agenda en activitites

See what's on at the Rijksmuseum

Accessibility

Facilities, resources and special programs