FAQ Tickets and visit

If you want to visit the museum at another time, you can but we do recommend that you indicate this at least up to five working days before the visit date. Otherwise, we may not be able to answer your question in time.

Yes, it is possible to cancel free tickets. However, please note that paid tickets are non-refundable. We advise our visitors to carefully select their preferred visit date when purchasing tickets.

No, that is not a problem. The tickets are not tied to a specific name.

You are welcome every day between 9 am and 5 pm, including all holidays.

The Rijksmuseum shop and The Café are open from 9 am to 6 pm. They are accessible only with a museum entrance ticket until 5 pm. Between 5 pm and 6 pm, you can enter without an entrance ticket.

RIJKS restaurant is open for lunch from Wednesday to Sunday and for dinner from Tuesday to Sunday. The Rijksmuseum gardens are open from 9 am to 6 pm.

Usually, there are fewer people in the museum before 11 am and after 3:30 pm. The relatively quiet days are Tuesday and Wednesday.

• Adults: €22.50
• Up to 18 years old: free
• Friends of the Rijksmuseum: free
• Museum card, I Amsterdam City Card, ICOM, Amsterdamse Stadspas , Vereniging: free
• Rembrandt, KOG, VVAK, VriendenLoterij VIP-KAART: free
• CJP, EYCA: 50% discount (€11.25)

Tickets can only be obtained online. You can book them here.

For a visit to the Rijksmuseum, booking a starting time is necessary. This applies to everyone, including Museumkaart holders.

Only Friends can visit without booking. As a Friend, you always have free and unlimited access and can come whenever you like without a starting time.

As long as you like, until closing time.

You can take photos in the Rijksmuseum, but please do not use flash. When taking photos, please be considerate of other visitors.

Free WiFi is available in the museum.

The booked time slot is the starting time for the temporary exhibition. After that, you can visit the permanent collection.

The exhibition is in the Philips Wing of the Rijksmuseum.

• Family: Parents and their children can visit the exhibition together.
• Group: You can book for a maximum of 12 people, unfortunately larger groups are not allowed. If you want to visit the exhibition with more than 12 people, you can make multiple bookings. Please note that the maximum group size is 12 people in the exhibition.

Unfortunately, the Rijksmuseum will not organize guided tours inside the exhibition. An audio tour is available. This can be added for €5.00 per person when making the reservation. Or you could download the free Rijksmuseum app for special tours and smart routes.

As an external guide you may bring your own group into the Museum Boijmans Van Beuningen at Rijksmuseum exhibition. You will have to use your own whisper sets. The maximum group size is 12 + guide. Registering as an external guide is mandatory and can be done here: Registration of guest tour guides

At the Frans Hals exhibition, guided tours by external tour guides are not allowed. This is to optimize the flow and visitor experience.

The capacity of the exhibition spaces is limited. To provide an optimal experience for all visitors, school classes are not allowed.